Customer Service Must Get Creative
Drop the excuses If I hear one more ‘it’s because of Covid’ excuse from a service company I am going to scream! My patience and tolerance for this sort of lazy excuse has just about reached its limits as I am sure a lot of other consumers would agree. Come on, really?! Nearly 18 months […]
3 Fundamentals for Innovating (& Making Them Work For You)
Solid Foundations for Innovators If you want to build the solid foundations to be truly innovative, three main fundamentals are required, in my opinion. And they all need to be present, at the same time, and with the same force, if you want to be successfully creative. By intertwining these three fundementals seamlessly, you can […]
How Is Your Confidence?
Why confidence matters so much Confidence is a vital component of social interactions in both our professional and personal lives. Of course, it is well-known that confidence dictates how we feel about ourselves… But many are unaware of how widespread the damage can be when it is significantly disrupted. Societal Impacts of Disrupted Confidence Because confidence […]
‘Chocolate Box’ Home Discovered – Tales from Wales (Part 6)
With the housing market in the North of Wales going bananas, I had resigned myself to renting on Anglesey for quite some time. People have been buying houses as soon as they come on to the market, sometimes even before viewing them – just grabbing them on the particulars spec. There have been price wars […]
The Benefits of Unplugging
Do you need to unplug? Today I have a few precautionary questions for you to ask yourself: How are you doing? Are you coping with working from home? Are you managing to get the work/life balance right, or are you working more hours than you ever did before? Are you still feeling mentally energetic, or […]
Who Do You Know With Agoraphobia?
The answer is… Probably more people than you realise! Is Agroraphobia on the Rise Post-Lockdown? In a recent article, I discussed the fear I hear people voice about rejoining society in a more normal way. I now want to turn to the quiet, often-overlooked cousin to fear, agoraphobia. Many think agoraphobia is just a fear […]
A Heads-Up: AZ COVID Vaccine + An Existing Mental Health Condition …
Fore-Warned = Fore-Armed In this article, I share what happened to me recently after receiving the AstraZeneca COVID vaccine. If you are suffering from a long-term mental health issue or have been recently diagnosed with something related, please take note… My Experience With the AZ Vaccine Does Not Appear to be Unique I should preface […]
How to Face the Fear and Overcome It
Fears Grow As Lockdown Eases As restrictions start to lift following the pandemic, I am now picking up fear in many conversations – un-articulated but there in the subtext. It’s understandable, of course. We have faced a virus that no one can see, is potentially lethal, and we don’t know who might be carrying it. […]
A Quick Loiter in Llandudno – Tales from Wales (Part 5)
The Search Continues After several months in North Wales, I’m still searching for a permanent home and a local Asian grocery! Next on my list of places to try for the latter was Llandudno – a town made momentarily famous during the lockdown for its most unusual visitors… Revealing Hidden Treasures After a week of every foul […]
And So The Quest Begins – Tales From Wales (Part 4)
The dream that brought me to Anglesey Now that I’m feeling a little more settled and organised in North Wales, my thoughts are turning again towards the quest that brought me here… Where Do We Goat From Here? In 2019, when I decided to move to North Wales, it was to realise a dream I’ve […]